Why affiliates go quiet, and what to do about each kind
A quiet affiliate usually stopped at a stage you can name: they never shared their link, their clicks don't buy, or they sold and then stopped. Each needs something different from you.
Name the stage first
"Inactive" hides three different problems. Before you write to anybody, sort your quiet partners by where they stopped:
| Stage | What it looks like | What it usually needs |
|---|---|---|
| Never shared | Signed up, no clicks at all | Their link and code in hand, and one place to use them |
| Clicks, no sales | Visitors arrive and don't buy | A look at where the clicks land, and a code for buyers who come back later |
| Sold, then stopped | Earlier sales, nothing lately | A personal note, a check that they were paid, and perhaps a better rate |
They never shared their link
Most often they joined meaning to, and the moment passed. Send their link and their code directly, in the first days, with one concrete suggestion: a post, a page, a newsletter issue. If two weeks pass with no click, ask once, plainly, whether they still want to take part.
They send clicks that don't buy
Look at the page their clicks land on. A link to your home page often loses people that a link to the right product would keep. Their audience may also buy later, on another device, so make sure their code works at your checkout: a code credits the sale even when there was no click at all.
They sold, then stopped
This is the partner most worth a personal message. Check first that they were paid, and that their payout details work: a missed payout is a quiet reason to stop. If they were among your best, ask what would bring them back, and consider a higher rate.
Measure time between stages with the median
When you track how long partners take from sign-up to first click to first sale, use the median, not the average. One partner who took a year makes the average useless, and the median tells you what is normal for your program.
Make it a weekly habit
A short list of the partners who need you this week, with the reason for each, does more than a monthly report nobody acts on. Keep it short enough to finish.
More articles
Plain answers to the other questions that come up.
- How to start an affiliate programThe decisions to make before the first partner joins, in order.
- W-9, W-8BEN and the 1099-NECThe tax forms for paying affiliates, and what changed for payments made in 2026.
- Refunds and clawbacksWhat happens to a commission when its sale is refunded, before and after a payout.
- Cookies and consentWhat affiliate tracking may store before a visitor agrees, and what still works when they don't.
Know which partners need you this week
Ranked every morning, with the evidence on every line.